Privacy
Privacy for Your Calls and Website Visits
Call about an oak limb, poplar removal or stump work around Smyrna and Middle Tennessee, and one of our local tree service pros will take your request forward. The notice below describes how your information is handled.
- Calls are recorded
- No forms or accounts
- Questions by email
How Call and Website Information Is Handled
Smyrna Tree Trimming uses call and website information to connect callers with one of our local tree service partners and support the website and calling process. The notice covers information shared about a tree job, records associated with the call and basic website analytics.
Every Call Is Recorded
Every call placed to the number shown here is recorded from connection through the end of the conversation. Continuing the connected call means you consent to that recording. End the call immediately if you choose not to consent.
Information Collected During Calls
Your telephone number, call details, the recording and anything you share in the conversation are included in the call information. You might describe an oak branch above a roof, a split pear beside a fence or the location of a stump. The details you choose to share become part of the call information.
Information about your town, property and tree concern helps explain the request to the person handling it. Keep the conversation focused on the work you need. You don't need to give unrelated personal details to describe a broken branch or ask about removal. A homeowner and a property manager may share different details, depending on the job.
Information Collected on the Website
Basic analytics help the website understand how visitors interact with its pages. Website information is separate from what you say during a telephone conversation. There are no website forms, visitor accounts or website payments. Reading a tree service page does not require you to create an account or submit a request through a form.
Who Receives Information
The tree service partner handling your call receives information needed to address your request. The call-tracking platform handles call details and recordings. Analytics and hosting services receive information involved in measuring site use and operating the website. These services support different parts of the website and calling process.
Sharing a description of a damaged poplar allows the person handling the request to understand the tree concern. Call information is also handled through the platform that supports the phone connection. Website analytics and hosting services support visits to the pages. The recipients described here have roles in connecting the call or operating the site.
How Long Records Remain
Call data is retained for as long as needed, and recordings are retained for the same period as the associated call records. There is no single fixed retention period stated for every call. A request about a particular record can be sent to the privacy address below, together with enough detail to identify the call.
Privacy Requests and State Choices
Send privacy questions and requests to [email protected]. Identify the request clearly and include the telephone number used and approximate call date when the request concerns a call. Describe the information you want addressed without sending unrelated sensitive details.
You may request the privacy choices available in your state, including opting out of the sale or sharing of personal information where applicable. Email the privacy address to make a state opt-out request. You can also use that address to ask about access, correction or deletion of personal information and how a request applies to the records described here.